APS launches two powerful free tools to improve customer experience

In future all APS members, corporate and individual, will have free access to a pioneering new method of measuring whether customers were happy with the sale process. Sales professionals will also be able to set up secure virtual meeting rooms, where they can talk to their clients and stakeholders in privacy about an individual deal, and safely exchange and store key data.
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Comment: why sales needs a professional body

Why does sales need a professional body? Hasn’t the industry been getting along fine without one all these years? Sales people don’t need ethical standards or a string of letters after their name to do the job. So long as they carry on making their number everything’s fine, right? Wrong, says Ben Turner, the general manager of the Association of Professional Sales.

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