20 June 2018: 9.00 – 10.00 am BST :

     Key takeaways: 

  • Understanding the key characteristics of an Inside Sales channel.
  • Key drivers for an organisation using an Inside Sales channel.
  • How to create real impact in the world of Inside Sales.

Target audience:  all APS member levels

Strategic transformation has been a key deliverable for many organisations in the UK. In the last two years, we have witnessed a major shift in how sales channels are being positioned. Any GTM strategy is clearly focused on how the organisation will put offerings into the market to reach market penetration, revenue and profitability expectations. Frequently, we have seen a great deal of these organisations change from their historic position as a primary field based sales operation to an inside sales client coverage model. Without question, inside sales has developed its capability and all the evidence indicates that it has become the most cost-effective platform to deliver a new approach to protect and grow revenue streams.

Managing clients over the phone has its challenges, but today’s environment has seen huge changes in their buying behaviours. The internet has developed a new breadth of choice, accessibility, speed and excellent customer service. Aligning a highly trained and motivated inside sales team with the latest HD video conferencing technology enables the building of a relationship with clients that has become perfectly acceptable in today’s environment.

Key takeaways: 

  • Understanding the key characteristics of an Inside Sales channel
  • Key drivers for an organisation using an Inside Sales channel
  • How to create real impact in the world of Inside Sales

About the Presenter:

UK Chapter President – American Association of Inside Sales Professional

An Inside Sales Advocate / Innovator.

A business consultant, specializing in building and developing high performing inside sales groups.

An experienced sales director with over 25 years of selling and managing teams in field and inside sales.

Driven a performance culture of success with the development of a clear identity, strong employee engagement and execution of operating plans.

Understanding the importance of streamlining business operations to support a drive for results in the most cost-effective way.

Strong operational expertise with a relentless focus on building a “Best in Class” mentality and capability through People, Process and Technology.

Other Technical Details:

– We will be using GoToWebinar.
– You can join our session by using a Mac, PC or a mobile device.

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Kevin Kelly
Protelos Group Ltd